Zoom Cloud Recording Retention Policy
Modified on: Mon, Apr 7 2025 3:08 PMOn September 1, 2023, the Division of Information Technology implemented a policy of auto-deleting Zoom recordings that are more than 180 days old from Zoom cloud recording storage. Users will continue to maintain access to all of their recordings in Panopto, Stevens’ campus-wide video content management system, because all Zoom recordings are automatically saved to Panopto.
Why was this new policy implemented?
Usage of Zoom recording storage has increased dramatically in the last several years. We implemented this policy in order to accommodate the increase and optimize the allotted Zoom cloud storage space for users. Zoom’s cloud recording storage is not intended to be a long-term solution for storing meeting recordings. This new policy ensures that our Zoom recording storage remains optimized, while also guaranteeing seamless access to your recordings through a more dependable and long-term solution in Panopto, with features such as easy editing, managing and sharing, and robust integration with Canvas.
What actions are required?
Students and staff
Students and staff who include links to Zoom cloud recordings on web sites, in documents and elsewhere should replace these Zoom links with Panopto links.
Faculty
Faculty who plan to copy a previous semester’s Canvas course should replace any links to Zoom cloud recordings in that course with Panopto links to the same recording when they copy the course. Faculty may begin this process as early as 45 days before the start of the semester, when Canvas shells become available.
Faculty who include links to Zoom cloud recordings on web sites, in documents and elsewhere should replace these Zoom links with Panopto links as soon as possible.
Long-term actions required
Beginning as soon as possible, we recommend that you use Panopto links to share your recordings in courses, web sites, documents, and elsewhere instead of Zoom links, as Zoom links will expire 180 days after the recording was created.
Important dates
On August 24, 2025, Zoom recordings that are more than 180 days old will be auto-deleted from Zoom cloud recording storage as per the next round of implementation of the Zoom Cloud Recording Retention Policy. This applies to both Zoom meeting and Zoom webinar recordings.
Please note: Once a Zoom recording is recovered from Zoom trash, it will go back to Zoom trash after 24 hours.
Current Enforcement |
Next Enforcement |
Following Enforcement |
|---|---|---|
August 24, 2025 |
February 20, 2026 |
August 19, 2026 |
How do I access recordings in Panopto?
Activate your account by logging in to Panopto using your Stevens credentials. A copy of your Zoom recording is available in Panopto as per the Panopto Retention Policy, even after these recordings are deleted from Zoom cloud recording storage.
How do I find out more?
Where do I see all my Zoom cloud recordings?
- Learn how to manage and share cloud recordings by visiting this Zoom Support article
How to recover a deleted cloud recording from Zoom?
- Learn how to recover a deleted local or cloud recording from the Zoom trash by reviewing this Zoom support article
When should I use Panopto vs. when should I use Zoom?
- Review the Zoom vs. Panopto knowledge base article
How to use Panopto as an Instructor?
- Review the Panopto Instructor Guide knowledge base article
How to use Panopto as a Student?
- Review the Panopto Student Guide knowledge base article
How to use Panopto as Staff?
- Review the Panopto Staff Guide knowledge base article
Experiencing an issue or need additional support? Contact our OneIT Team by
- Opening a support ticket or
- Calling us at 201-380-6599