Zoom is an easy-to-use video conferencing tool that lets users quickly and reliably schedule, manage and record meetings. Learn how to schedule, join and manage a Zoom meeting. Prerequisites Students, faculty or staff A device that meets Zoom’s System Requirements To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience. Zoom Meeting Features and Instructions Scheduling & Joining Zoom Meetings Topic Description Schedule a Meeting Zoom offers multiple methods to schedule a meeting: Zoom Web Portal Zoom Desktop Client Zoom Mobile App for iOS Zoom Mobile App for Android Zoom Phone-Only Conference Calls Join a Meeting You can join a Zoom meeting from an email invite or an instant messaging invite, from your browser, from the Zoom desktop client or mobile application, and through other methods. Settings & Profile Topic Description Zoom Settings Changing your Zoom meeting settings Zoom Profile Customizing your Zoom profile In-Meeting Controls Topic Description Use Zoom Audio Settings When starting/joining a meeting, you can join the audio by computer or phone. Use the Zoom In-Meeting Video Feed Click on the Video icon during a meeting to start and stop your video feed. Use the Video tab to preview and change your camera source via the down arrow. Invite Participants to a Zoom Meeting During a meeting, click Invite to send meeting information to more participants. Manage Meeting Participants as the Host When hosting a Zoom meeting, you have additional controls available to help manage your participants. Attendees can only view the other participants. Use the Share Screen & Whiteboard Features Zoom allows for screen sharing on desktop, tablet and mobile devices running Zoom. All participants in your meeting can share their screen. The whiteboard feature allows you to share a whiteboard that you and other participants (if allowed) can annotate on. When screen sharing or using the whiteboard, you and your attendees can use the Annotation tools for drawing, pointing, highlighting, etc. Use the Zoom In-Meeting Chat and In-Meeting Reactions Click Chat to start an in-meeting message with participants in the meeting. Use the dropdown in the chat window to message everyone or a specific participant. Meeting participants can use In-Meeting Reactions to place an icon in their video panel and beside their name in the participants panel to communicate with the host and other participants without disrupting the flow of the meeting. Use the Zoom Polling Function Use the polling feature to create polling questions for your meetings. You will be able to launch the poll during your meeting and gather responses from your attendees. You also have the ability to download a report of polling after the meeting. Place Participants in Breakout Rooms Zoom’s Breakout Room feature allows meeting hosts to automatically or manually split Zoom meetings into up to 50 separate Breakout Rooms. Each participant can use audio, video, and screen sharing in Breakout Rooms. Record a Meeting in the Cloud Recording Zoom meetings in the cloud Place Meeting Participants in a Waiting Room Using Waiting Rooms in Zoom View Meeting Reports Access attendance reports and poll reports Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

The Zoom for Canvas integration supports the ability to schedule Zoom meetings, list upcoming meetings, view meeting history, join meetings, and view Zoom meeting recordings within Canvas, and is available in all Canvas courses. Prerequisites Instructor using Zoom in Canvas A device that meets Zoom’s System Requirements To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience. Zoom Features and Instructions Scheduling & Joining Zoom Meetings Topic Description Schedule and Start a Zoom Meeting in Canvas Schedule and start Zoom meetings from inside a Canvas course. Please see How to Schedule and Start a Zoom Meeting in Canvas for more information. Settings & Profile Topic Description Zoom Settings Changing your Zoom meeting settings Zoom Profile Customizing your Zoom profile In-Meeting Controls Topic Description Use Zoom Audio Settings When starting/joining a meeting, you can join the audio by computer or phone. Use the Zoom In-Meeting Video Feed Click on the Video icon during a meeting to start and stop your video feed. Use the Video tab to preview and change your camera source via the down arrow. Invite Non-Stevens Participants to a Zoom Meeting Invite non-Stevens participants to your Zoom course meeting, before or during the meeting. Manage Meeting Participants as the Host When hosting a Zoom meeting, you have additional controls available to help manage your participants. Attendees can only view the other participants. Use the Share Screen & Whiteboard Features Zoom allows for screen sharing on desktop, tablet and mobile devices running Zoom. All participants in your meeting can share their screen. The whiteboard feature allows you to share a whiteboard that you and other participants (if allowed) can annotate on. When screen sharing or using the whiteboard, you and your attendees can use the Annotation tools for drawing, pointing, highlighting, etc. Use the Zoom In-Meeting Chat and In-Meeting Reactions Click Chat to start an in-meeting message with participants in the meeting. Use the dropdown in the chat window to message everyone or a specific participant. Meeting participants can use In-Meeting Reactions to place an icon in their video panel and beside their name in the participants panel to communicate with the host and other participants without disrupting the flow of the meeting. Use the Zoom Polling Function Use the polling feature to create polling questions for your meetings. You will be able to launch the poll during your meeting and gather responses from your attendees. You also have the ability to download a report of polling after the meeting. Place Participants in Breakout Rooms Zoom’s Breakout Room feature allows meeting hosts to automatically or manually split Zoom meetings into up to 50 separate Breakout Rooms. Each participant can use audio, video, and screen sharing in Breakout Rooms. Record a Meeting in the Cloud Recording Zoom meetings in the cloud Place Meeting Participants in a Waiting Room Using Waiting Rooms in Zoom View Meeting Reports Access attendance reports and poll reports Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Learn how to access your Stevens Zoom account, install Zoom desktop client, and use the Zoom web portal and Zoom mobile app. Prerequisites A device that meets Zoom’s System Requirements. Accessing Your Stevens Zoom Account Step 1: Log into my.stevens.edu Step 2: Select Zoom Step 3: If prompted, sign in with your Stevens credentials You now have access to your Stevens Zoom account. The Benefits of having a Stevens Zoom Pro license: Host meetings with unlimited minutes and up to 300 participants Gain access to class sessions or other Zoom sessions that are restricted to authorized users only (i.e., users with Stevens Zoom accounts) Gain access to recordings that are limited to authorized users only Receive Stevens IT support with Zoom sessions, recordings, etc. Note: Please do not create a Zoom license elsewhere using your Stevens email address. If you currently have a Zoom license outside of Stevens using your Stevens email address please create a support ticket. Installing Zoom Desktop Client For the best experience using Zoom on your computer, please install the Zoom desktop client. You can download the latest version of the Zoom desktop client from the Desktop Central Self Service Portal. Please update your Zoom desktop client on a regular basis to ensure you are always using the latest version. Installing Zoom Desktop Client on a Stevens-managed Computer Step 1: Open the Desktop Central Self Service Portal Step 2: Select the Install button to install Zoom desktop client Note: If the Select button appears, you already have the latest version of the Zoom desktop client installed and no action is required. Installing Zoom Desktop Client on a Non-Stevens-managed Computer Step 1: Log into my.stevens.edu Step 2: Select Zoom Step 3: If prompted, sign in with your Stevens credentials Step 4: Go to the Zoom Download Center and select Download under Zoom Desktop Client. Step 5: Double-click on ZoomInstallerFull.exe to install the app. Step 6: After installing the app, you should see a pop-up window that confirms that the installation was successful. To ensure that your Zoom desktop client is always up to date, ensure that the Automatically keep Zoom desktop client up to date checkbox is selected. Select Done. Step 7: Select Sign In. Step 8: Select SSO to sign in with single sign-on. NOTE: Anytime you sign into your Stevens Zoom account, please use the sign in with SSO option. Do not sign in with your email and password or with Apple, Google, Facebook or other. Step 9: When prompted for company domain, type stevens in the box before .zoom.us and select Continue. Step 10: If prompted, sign in with your Stevens username and password. The Zoom desktop client will open. Using the Zoom Web Portal The Zoom web client allows you to join a Zoom meeting without downloading any plugins or software but has limited features. It functions best in Google Chrome. To access your Stevens Zoom account from a web browser, please sign in using these instructions: Step 1: Log into my.stevens.edu Step 2: Select Zoom Step 3: If prompted, sign in with your Stevens credentials Using the Zoom Mobile App To use Zoom on a mobile device, please install the Zoom Mobile App. The Mobile App lets you to participate in Zoom meetings when you’re on the go. Step 1: Install the app on your iOS or Android device following the How to download the Zoom mobile app instructions Step 2: Tap Sign In Step 3: Tap Sign in with SSO NOTE: Anytime you sign into your Stevens Zoom account, please use the sign in with SSO option. Do not sign in with your email and password or with Apple, Google, Facebook or other. Step 4: Enter your Stevens credentials and authenticate with Okta Step 5: When prompted for company domain, type stevens in the box before .zoom.us and select Continue Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Before you start Only Instructors using Zoom in Canvas can schedule and start a Zoom meeting in Canvas To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience. How to Schedule a Meeting in Canvas Zoom Meetings can be scheduled directly from within a Canvas course. Step 1: Select Zoom from the navigation menu in the Canvas course. The landing page shows information on upcoming meetings and previous meetings. Step 2: Click the Schedule a New Meeting button to display the Schedule a Meeting page. Step 3: Fill out the meeting settings: Topic: Enter the title of your meeting When: Select a date and time for the meeting Duration: Enter the total amount of time the meeting will be run for (Note: you can enter a meeting early) Select Recurring meeting if the meeting will occur more than once. Select the Recurring meeting checkbox if you need to schedule daily, weekly, or monthly recurrences of a meeting. When this checkbox is enabled, you can customize the number of meetings and how frequently they occur Security: Select your preferred security settings Video: Select whether you'd like your/your participants' video to automatically be turned on or off when joining the Zoom session Meeting Options: Select your preferred meeting options Step 4: Select Schedule once you have completed your meeting settings. Step 5: You will now see the new Zoom session(s) under Upcoming Meetings. Once your meeting is scheduled, students will be notified via their Canvas Inbox. In addition, the meeting will appear in students' Canvas Calendar. How to Start a Meeting in Canvas Step 1: Select Zoom from the navigation menu in the Canvas course. The landing page shows information on upcoming meetings and previous meetings. Step 2: Select the Start button to launch a scheduled Zoom meeting from Canvas. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Learn how to view and share your Zoom cloud recordings in Canvas. Note: It is recommended that you review your Zoom cloud recording settings in order to manage who has access to your Zoom recordings in Canvas, and how they can access these recordings. Before you start Only faculty who are instructors using Zoom in Canvas can view a recording To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience. How to View a Zoom Recording in Canvas Step 1: In your Canvas course navigation menu, select Zoom. Step 2: Select the Cloud Recordings tab to see the list of meetings that you recorded. Step 3: Select the relevant class session name (Topic). If the recording is not ready, it will show a status of “processing”. When the recording is ready, you can play, share or download the recording. Step 4: To view the recording, select the play button. Share a Zoom Recording Link Step 1: Select the Share link below the recording. Step 2: The Share this could recording dialog will open. Select the Copy button to copy the recording information and link to your clipboard. Step 3: Paste the recording information and link into an email, Canvas page, or wherever you would like to share the link to your recording. Note: It is not necessary to share the link to the cloud recording with students if they already have access to your Zoom in Canvas cloud recordings. To check whether your students have access to your Zoom in Canvas cloud recordings by default, check your Zoom cloud recording settings Download a Zoom Recording Step 1: Click the Download link below the file. Step 2: The recording will download to your device as an .mp4 file. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Learn about Zoom Webinar, which allows you to broadcast a Zoom meeting to up to 3,000 view-only attendees, depending on the size of your webinar license. Hosting a Zoom Webinar requires the purchase of a Zoom Webinar license. Zoom Meeting vs. Zoom Webinar The Meeting and Webinar platforms offer similar features and functionality but have some key differences: Meetings are designed to be a collaborative event with all participants being able to screen share, turn on their video and audio, and see who else is in attendance.  All Stevens students, faculty and staff have a Stevens Zoom Meeting license. Webinars are designed so that the host and any designated panelists can share their video, audio and screen. The host can also unmute attendees.  Webinars allow view-only attendees, who have the ability to interact via Q&A, Chat, and answering polling questions.  Note: In order to host a Zoom Webinar, Stevens faculty and staff must purchase a Zoom Webinar license or use a license that has been purchased by their school or department. Learn more about Zoom Meeting vs. Zoom Webinar in this Meetings and webinars comparison. To find out more about Zoom Webinar and purchasing a Zoom Webinar license, contact our OneIT Team by  Opening a support ticket or  Calling us at 201-380-6599 

Zoom is an easy-to-use video conferencing tool that lets users quickly and reliably schedule, manage, and record meetings. As a student, you will use Zoom to join live online and/or hybrid classes. Learn system requirements for using Zoom, how to install the Zoom desktop client, how to join and participate in a Zoom meeting, and how to join and participate in a hybrid class. Installing Zoom Desktop Client To prepare to use Zoom, please install the Zoom desktop client, which offers the best available Zoom experience.  Step 1: To download the app, go to the Zoom Download Center and select Download under Zoom Desktop Client. Step 2: Double-click on ZoomInstallerFull.exe to install the app.  Step 3: After installing the app, you should see a pop-up window that confirms that the installation was successful.  To ensure that your Zoom desktop client is always up to date, ensure that the Automatically keep Zoom desktop client up to date checkbox is selected. Select Done. Step 4: Select Sign In. Select SSO to sign in with single sign-on.  NOTE: Anytime you sign into your Stevens Zoom account, please use the sign in with SSO option. Do not sign in with your email and password or with Apple, Google, Facebook or other.  Step 5: When prompted for company domain, type stevens in the box before .zoom.us and select Continue.   Step 6: If prompted, sign in with your Stevens username and password. The Zoom desktop client will open. Zoom System Requirements  An internet connection – broadband wired or wireless (3G or 4G/LTE) Best practice: Wired broadband connection is recommended  Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth Best practice: Headset with microphone is recommended  A webcam or HD webcam – built-in or USB plug-in, or an HD cam or HD camcorder with video capture card    Supported operating systems  macOS X with macOS 10.9 or later  Windows 11*  * Note: Windows 11 is supported on version 5.9.0 or higher. Windows 10* *Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. Windows 8 or 8.1  Windows 7 For more supported operating systems, see Zoom’s System Requirements article.   Supported tablets and mobile devices  iOS and Android devices Blackberry devices Surface PRO 2 or higher running Windows 8.1 or higher  Notes: Tablet PCs running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. Tablet PCs only support the desktop client. Supported browsers  Windows: Edge 12+, Firefox 27+, Chrome 30+  macOS: Safari 7+, Firefox 27+, Chrome 30+  Linux: Firefox 27+, Chrome 30+  Note: Some features in the web client are not supported on Internet Explorer.   Processor and RAM requirements Processor  Dual Core 2Ghz or higher (i3/i5/i7 or AMD equivalent recommended)  Single Core 1Ghz or higher (minimum)  RAM  4Gb (recommended) For notes about processor and RAM requirements, see Zoom’s System Requirements article.  Bandwidth requirements  The bandwidth used by Zoom will be optimized for the best experience based on the participant‘s’ network. It will automatically adjust for 3G, WiFi, or wired environments.  Best practice: Wired broadband connection is recommended Recommended bandwidth for meetings and webinar panelists: For 1:1 video calling: For high-quality video: 600kbps (up/down) For 720p HD video: 1.2Mbps (up/down) For 1080p HD video: 3.8Mbps/3.0Mbps (up/down) For group video calling: For high-quality video: 1.0 Mbps/600kbps (up/down) For 720p HD video: 2.6Mbps/1.8Mbps (up/down) For 1080p HD video: 3.8Mbps/3.0Mbps (up/down) For gallery view receiving: 2.0Mbps (25 views), 4.0Mbps (49 views) For screen sharing only (no video thumbnail): 50-75kbps For screen sharing with video thumbnail: 50-150kbps For audio VoiP: 60-80kbps Recommended bandwidth for webinar attendees: For panelists video on: ~600kbps (down) for high-quality video ~1.2-1.8Mbps (down) for 720p HD video ~2-3Mbps (down) for 1080p HD video For screen sharing only (no video thumbnail): 50-75kbps (down) For screen sharing with video thumbnail: 50-150kbps (down) For audio VoiP: 60-80kbps (down) For more information on bandwidth requirements, see Zoom’s System Requirements article. Joining and Participating in Zoom Meetings Joining a Zoom Session from Inside a Canvas Course Zoom meetings can be accessed directly from within a Canvas course. Step 1: Select Zoom in your course navigation. The landing page shows information on upcoming meetings and previous meetings.  Step 2: Select Join to join a meeting created by an instructor.   Important note about accessing a Zoom session with MyStevens credentials If you attempt to join a Zoom session and you are not signed into your Stevens Zoom account or if you are logged into another (non-Stevens) Zoom account in your Zoom desktop client, a pop-up message may appear indicating that “this meeting is for authorized attendees only.” If this message appears, please log into your Stevens Zoom account by following the steps below:   Step 1: Select Sign In to Join. If another pop-up appears that says “Click Switch Account to join,” select Switch Account to Join.  Step 2: Select SSO to sign in with single sign-on.  NOTE: Anytime you sign into your Stevens Zoom account, please use the sign in with SSO option. Do not sign in with your email and password or with Apple, Google, Facebook or other.  Step 3: When prompted for company domain, type stevens in the box before .zoom.us and select Continue.   Step 4: If prompted, sign in with your Stevens username and password. Step 5: After you have authenticated, please attempt to access your Zoom course session if this does not happen automatically. Best practice: We recommend that you attempt to access your Zoom course well before the course start time. This way IT can help address any technical issues before the course session starts.   Joining and Participating in a Hybrid Classroom  On-campus participants  As an on-campus student in a StevensFlex hybrid classroom, your instructor may ask you to bring your laptop or mobile device to class and join the Zoom session during class. Participating in Zoom during your on-campus class allows you to interact with your online classmates and easily access content shared by the instructor.  On-campus students join the Zoom session the same way that online students do. Please refer to the detailed instructions above.   On-campus students may be asked to mute their microphones when they are not speaking so that audio from their microphone does not interfere with the audio of other participants.   Online participants  As an online student in a StevensFlex hybrid classroom, you will join the Zoom class session the same way as you would if you were participating in a regular online course. Please refer to the detailed instructions above.   Experiencing an issue or need additional support? Contact our OneIT Team by  Opening a support ticket or Calling us at 201-380-6599 

Before you start A headset with microphone is recommended for joining a Zoom meeting with computer audio Use phone audio when experiencing bandwidth restrictions during a Zoom meeting To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience. Using Video in Zoom In a Zoom meeting, you can choose to turn on your webcam video feed. Step 1: Click on the Start Video icon during a Zoom meeting to start and stop your webcam video feed. Step 2: Use the up arrow next to the Start Video icon to change your camera and video settings. Using Audio in Zoom When joining a Zoom session, you can join audio via computer or phone. Join with Computer Audio Step 1: When you join a Zoom meeting a prompt appears: Choose ONE of the audio conference options Step 2: To join with computer audio, select Join with Computer Audio. This will give Zoom access to your computer’s microphone and speakers or headset with microphone Step 3: Click the Mute/Unmute button to mute or unmute your microphone during the Zoom meeting. Step 4: Click the up arrow next to the Mute/Unmute button to test or change your microphone and speaker settings. Join with Phone Audio Step 1: When you join a Zoom meeting a prompt appears: Choose ONE of the audio conference options. Step 2: To join the audio portion of the Zoom session by phone, select the Phone Call tab. Step 3: If necessary, change the Country/Region to match the country or region you are calling from Step 4: Dial one of the phone number(s) provided Step 5: Using your phone's dial pad, enter your Meeting ID followed by # Step 6: Enter your Participant ID followed by # Step 7: Enter the passcode, if prompted, followed by # Step 8: State your name, if prompted. Step 9: Use the following commands using your phone's dial pad while in a Zoom meeting: *6 - Toggle mute/unmute *9 - Raise/lower hand Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

The Zoom Virtual Background feature allows you to display an image or video as your background during a Zoom meeting, which can provide you with more privacy or a consistent and professional look for a presentation. Learn how to upload your own image as a virtual background. Before you start Depending on the device you are joining the meeting with, you can use the Virtual Background feature with or without the use of a green screen behind you, with the system requirements being higher for virtual background without a green screen. To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience Changing the Virtual Background using Zoom desktop client on your computer Step 1: Make sure your computer meets the system requirements for Virtual Background Step 2: Open the Zoom desktop client Step 3: Select your profile picture in the upper right corner Step 4: Select Settings Step 5: Select Background & Effects Step 6: Click on an image to select the desired virtual background Step 7: Optional: Add your own image by clicking + and choosing Add Image or Add Video. Note: You can download and use Stevens-themed Zoom backgrounds from the Stevens Brand and Graphics Standards page. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Learn how to use the in-meeting Zoom chat feature, nonverbal feedback and meeting reactions during a Zoom meeting as a participant. Before you start Must be a Stevens student, faculty or staff member. To prepare to use Zoom, access your Stevens Zoom account and install the Zoom desktop client, which offers the best available Zoom experience. Using Zoom Chat If the meeting host has enabled chat in your Zoom session, you can send instant messages to other users within the meeting or a private message to an individual participant. Step 1: During a Zoom meeting, select Chat in the Zoom meeting controls to open the chat window Step 2: In the To: drop-down menu, select the participant(s) to whom you’d like to send a chat Step 3: Enter your message in the chat window Step 4: Select Enter on your keyboard to send your message When you receive a new chat, if the chat window is not open, a red indicator will appear by the chat button in the Zoom toolbar, and a preview of the chat will appear above it. Note: When sending messages to an individual participant, private chats are never visible to the meeting's host. Additionally, if the host saves the chat, private messages between participants do not appear on the chat transcript. Using Nonverbal Feedback and Meeting Reactions Learn how to use nonverbal feedback and meeting reactions in a Zoom meeting. If the meeting organizer enables the nonverbal feedback and meeting reactions features, meeting participants can place an icon in their video panel and beside their name in the participants panel to communicate with the host and other participants without disrupting the flow of the meeting. For example, selecting the Slow Down icon places the icon in your video panel and beside your name to indicate you would like the host or presenter to go slower. In a course session, the instructor may ask students to provide non-verbal feedback by using icons such as Raise Hand and nonverbal feedback such as Yes, No, Slow down and Speed up. To use nonverbal feedback and meeting reactions: Step 1: Select the Reactions button in your Zoom controls Step 2: Select one of the icons to provide nonverbal feedback or a reaction to the host and your fellow participants Step 3: Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel Step 4: Emoji reactions (Clap, Thumbs Up, Joy, etc.) will disappear automatically after 10 seconds while Raise Hand and nonverbal feedback such as Yes, No, Slow down, Speed up, I'm away will be persistent until you remove them by clicking them again, or until they are removed by the host. Managing Nonverbal Feedback and Meeting Reactions as a Host Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel. In the participants list, you can view and manage feedback using these features. Step 1: Click the Participants button to see a full list of participants and their nonverbal feedback and meeting reactions. Step 2: To clear all nonverbal feedback at once, select the 3 dots in the lower right corner and select Clear All Feedback. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599