Learn about the specifications and best practices that are recommended for students learning online. Photo by Van Tay Media on Unsplash Hardware Specs See How To Purchase Laptops and Accessories for hardware specs. System Requirements and Best Practices Zoom Best practices Install Zoom Desktop Client, which offers the best available Zoom experience Wired broadband connection is recommended  Headset with microphone is recommended System Requirements An internet connection – broadband wired or wireless (3G or 4G/LTE)  Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth  A webcam or HD webcam – built-in or USB plug-in, or an HD cam or HD camcorder with video capture card  Linux requires a processor or graphics card that can support OpenGL 2.0 or higher Canvas JavaScript must be enabled Supported Browsers Zoom and Canvas Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+  Note: Some features in the Zoom web client are not supported on IE. Mac: Safari 7+, Firefox 27+, Chrome 30+  Linux: Firefox 27+, Chrome 30+  Bandwidth Requirements  Zoom  Wired broadband connection is recommended   800kbps/1.0Mbps (up/down) for high quality video  For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)  Receiving 1080p HD video requires 2.5mbps (up/down)  Sending 1080p HD video requires 3.0 Mbps (up/down)  Canvas  512kbps  Supported Tablet and Mobile Devices Zoom and Canvas Surface PRO 2 or higher Running Win 8.1 or higher  Note: Tablets running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.  iOS  Safari   Chrome  Photon Flash Player (supports Flash)  Android Chrome   Internet Firefox  Screen Readers Canvas  Macintosh: VoiceOver (latest version for Safari)  PC: JAWS (latest version for Firefox)  PC: NVDA (latest version for Firefox)  There is no screen reader support for Canvas in Chrome   Experiencing an issue or need additional support? Contact our OneIT Team by  Opening a support ticket or  Calling us at 201-380-6599 

Learn about the specifications and best practices that are recommended for Faculty & Staff teaching and working remotely Photo by Alizée Baudez on Unsplash Faculty & Staff Hardware Specs Visit the Stevens Computing Device Program article on How To Purchase Laptops and Accessories Faculty The following specifications and best practices are recommended for Faculty teaching remotely.  System Requirements and Best Practices Zoom Best Practices Install Zoom Desktop Client, which offers the best available Zoom experience  Wired broadband connection is recommended  Headset with microphone is recommended  Turning on your webcam video during class is recommended, if possible System Requirements An internet connection – broadband wired or wireless (3G or 4G/LTE)  Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth  A webcam or HD webcam – built-in or USB plug-in, or an HD cam or HD camcorder with video capture card  Linux requires a processor or graphics card that can support OpenGL 2.0 or higher  Canvas System Requirements JavaScript must be enabled  Supported Browsers Zoom Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+  Note: Some features in the Zoom web client are not supported on IE.  Mac: Safari 7+, Firefox 27+, Chrome 30+  Linux: Firefox 27+,  Canvas Best Practices  You are highly encouraged to use Chrome, Safari, or Firefox for the best user experience. You should always use the most current version of your preferred browser.  System Requirements Chrome 86 and 87  Firefox 82 and 83  Respondus Lockdown Browser (supporting the latest system requirements)  Safari 13 and 14  Bandwidth Requirements Zoom Wired broadband connection is recommended   800kbps/1.0Mbps (up/down) for high quality video  For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)  Receiving 1080p HD video requires 2.5mbps (up/down)  Sending 1080p HD video requires 3.0 Mbps (up/down)  Canvas 512kbps  Supported Tablet and Mobile Devices Zoom and Canvas Surface PRO 2 or higher Running Win 8.1 or higher  Note: Tablets running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. iOS  Safari   Chrome  Photon Flash Player (supports Flash)  Android  Chrome   Internet Firefox  Screen Readers Canvas  Macintosh: VoiceOver (latest version for Safari)  PC: JAWS (latest version for Firefox)  PC: NVDA (latest version for Firefox)  There is no screen reader support for Canvas in Chrome Staff The following specifications and best practices are recommended for Staff working remotely.  Zoom System Requirements and Best Practices Best Practices Install Zoom Desktop Client, which offers the best available Zoom experience  Wired broadband connection is recommended  Headset with microphone is recommended System Requirements An internet connection – broadband wired or wireless (3G or 4G/LTE)  Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth  A webcam or HD webcam – built-in or USB plug-in, or an HD cam or HD camcorder with video capture card  Linux requires a processor or graphics card that can support OpenGL 2.0 or higher  Supported Operating Systems  macOS X with macOS 10.9 or later  Windows 10*  Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.   Windows 8 or 8.1   Windows 7   For more supported operating systems, see Zoom’s System Requirements article. Supported Tablet and Mobile Devices Surface PRO 2 or higher running Win 8.1 or higher  Note: Tablets running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.  iOS and Android devices Supported Browsers Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+  Note: Some features in the Zoom web client are not supported on IE.  Mac: Safari 7+, Firefox 27+, Chrome 30+  Linux: Firefox 27+, Chrome 30+ Processor and RAM Requirements   Processor   Dual Core 2Ghz or higher (i3/i5/i7 or AMD equivalent recommended)   Single Core 1Ghz or higher (minimum)   RAM   4Gb (recommended)   Note: Linux requires a processor or graphics card that can support OpenGL 2.0 or higher. Bandwidth Requirements Wired broadband connection is recommended   800kbps/1.0Mbps (up/down) for high quality video  For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)  Receiving 1080p HD video requires 2.5mbps (up/down)  Sending 1080p HD video requires 3.0 Mbps (up/down)  Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599