Stevens has partnered with Okta, a world leader in identity and access management (IAM), to provide a seamless and secure login experience to Stevens resources and services. Benefits of using Okta Single Sign-On (SSO) include:  A secure set of credentials (username and password) which allow access to multiple applications, saving you valuable time. Security features and functionality such as multi-factor authentication and secure mobile device verification. Before you Start You will need a mobile phone to download the Okta Verify App and you will need another device (computer/tablet) which will display a QR code. Steps to enroll in Okta  Enrolling your device in Okta only takes a few steps.  Step 1: All new students, faculty and staff will receive an email from donotreply@stevens.edu with the subject "New Stevens Account Setup - Your Action is Required". After reviewing the email, select the Activate Stevens Account button. Step 2: You will be prompted to log in with your Stevens username and the one-time password provided in the email you received, then select Sign In. Step 3: You will be prompted to set up multifactor authentication with Okta, select Setup to begin the process.  Note: you will need your mobile phone to complete the remaining steps Step 4: Select your device type and select Next. Step 5:On your mobile device, download the Okta Verify app from the App store (iPhone) or the Play Store (Android).     Step 6: On your computer/tablet select Next if you have not already done so. You will be presented with a QR code. Step 7: Open your Okta Verify app and go through the initial welcome screen, then select Add Account. Step 8: You will then have to choose your account type,  select Organization.   Step 9: You'll then need to select the Scan a QR code option.   Step 10: If prompted, grant access for the Okta Verify app to use the camera by clicking OK.   Step 11: To ensure you receive notifications from the Okta Verify app select Allow. Step 12: Once done, you should see something similar to the below message. Step 13: Now your Okta Verify app should display your Stevens account like the screen shot below. Step 14: On your computer you will be prompted to reset your Okta password, enter the one time password provided to you as the Old Password. Enter and re-enter your preferred password following the password requirements and select Change Password. Step 15: Choose a forgotten password question and enter your answer. Then click a picture to choose a security image and select Create My Account. Step 16: You have now successfully set up your Okta account and will be taken to the myStevens homepage (Okta dashboard). Please note that the Okta Verify App can only be linked to one device, i.e. if you have two mobile phones you can only link one of them to your Stevens Okta account. If you are unable to use the Okta Verify App for multifactor authentication, the following options are available: Google Authenticator Voice/SMS YubiKey Token Contact support@stevens.edu to get set up with any of these alternative methods. Experiencing an issue or need additional support, contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Learn how to set up a new mobile device with your Stevens Okta account. Before you start: In order to take this action you will need access to the original device you set up Okta Verify on. If you do not have access to the device you originally used for Okta Verify please contact Client Support Services at support@stevens.edu so that they may reset your account. If you have not previously enrolled in Okta before, visit the How to Enroll in Okta Knowledge Base article for step-by-step instructions.  Step 1: Visit the Okta portal and log in with your Stevens username and password. Once you have logged in, select the arrow below your name on the top right.   Step 2: Then select Settings. Step 3: Select Edit Profile. Step 4: Okta will ask you to verify your Stevens password. Step 5: You will then need to send a push to your previously set up device. Step 6: Please confirm your identity on your previously set up device. Then select Remove, in order to remove the device you wish to no longer use. Step 7: Confirm that you would like to remove Okta Verify from this device by selecting Yes. Step 8: Once you have removed the device, select Set Up to enroll your new device. Step 9: You will now be prompted to setup your new device with Okta Verify. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Learn how to change your Stevens password within myStevens. If you have forgotten your Stevens password visit the forgot password link. Step 1: Log in to your myStevens account. Step 2: Select the arrow in the top right corner of your screen next to your name.  Step 3: Select Settings Step 4: Select Edit Profile. Step 5: Enter your current Stevens password and select Verify to continue changing your password. (Be sure to accept the Okta push sent to your mobile phone.) Step 6: To change your password, enter your current password, then enter and re-enter the new password. Select Change Password to complete the process.  Step 7: You have now successfully changed your password for your myStevens account. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Change your Password Use the change your password link if you know your account credentials and want to change your password. This link can be found once you are logged into myStevens. Review the article on how to change your Stevens password for step-by-step instructions . Forgot your Password Use the forgot your password link to reset your password if you know your Stevens username, secondary email address, and security questions. This link can be found under the 'Need help signing in?' section of the myStevens log in page.  Recover your Stevens Username Contact Client Support Services at support@stevens.edu and provide them with your campus-wide ID (CWID) in order to gain access to your username. Reset your Google Workspace direct Password Use the link to submit a ticket requesting the OneIT team reset your Google Workspace direct password, this is only needed for clients/apps that are not capable of using Stevens Single Sign-On (SSO). Password Standard The Stevens password expiration was extended to 365 days for all Stevens faculty, staff, and students. In addition to extending the password expiration period, the minimum required password length was adjusted to 10 characters. Rationale These settings balance ease-of-use and good security practices. Increasing the amount of time before you must change your password makes it easier to remember your password and choose a unique password each time. Using a password manager, such as LastPass, makes it easy to generate secure, unique passwords for every site you use. Impact on Stevens Community Your Stevens password will expire 365 days after the last time you changed your password. For example, if you last changed your password in August 2020, it will expire in August 2021 rather than February 2021. Remember, if you ever feel that your password may have been compromised, it is important to change it as soon as possible. All Stevens faculty, staff, and students can change their passwords at any time using the Self-Service Password Reset Portal. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Before you start Be sure to set up your Stevens account with Okta View the the full Transact Apple Wallet user guide here Setting Up Mobile DuckCard on iPhone and Apple Watch Step 1: Download the eAccounts Mobile app from the App Store to your phone. Step 2: Open eAccounts. Click through the startup screens, then click Get Started.     Step 3: Type in “Stevens Institute of Technology”, then click on the result.     Step 4: Click on Stevens Okta. Then enter your Stevens Credentials to authenticate your account. If you have not set up your Stevens Credentials, you will need to set up your Stevens account with Okta.           Step 5: Once you have successfully authenticated in eAccounts, click on the top right gear icon to access Settings. Step 6: Click on Submit ID Photo.     Step 7: Click on Get Started, then allow access to Photos to select your ID photo. Note: You will only be able to submit once, so be sure to review your photo carefully before submitting.     Step 8: Once you have successfully submitted your ID photo, click on the Add to Apple Wallet button to add your DuckCard to Apple Wallet. Note: You can add your student ID to one iPhone and one Apple Watch. Click iPhone and continue through the prompts, then click Agree to Terms & Conditions. When the process is complete, the app will send a notification to verify your Mobile DuckCard has been added to Apple Wallet. Tap Done in the upper right corner to return to the home screen of the app. You can now add your Apple Watch using the same process.     Adding Your Mobile DuckCard to Apple Wallet on a Second Device Step 1: Repeat steps 1-5 from above to log in to eAccounts Mobile App.   Step 2: Ensure your second device is signed into the same iCloud account as the first device.   Step 3: From the Campus ID screen in eAccounts, tap the   in the upper right corner of your Transact Mobile Credential display.    Step 4: Tap Add or Remove Campus ID from Wallet.   Step 5: Choose your second device to add your Transact Mobile Credential.   Step 6: On the Add Card to Wallet screen, tap Next in the upper right corner.    Step 7: Follow the onscreen instructions to complete adding your card.          Using Mobile DuckCard on Your iPhone Your iPhone or Apple Watch must be turned on, but it does not have to be connected to a network. For iPhones 6S, iPhone 6S Plus and later, Express Mode allows you to use your Mobile DuckCard without unlocking the device with a passcode, Touch ID, or Face ID. Just tap your device against the reader to recognize your Mobile DuckCard. On iPhone XS, XS Max, and XR Express Mode with power reserve is available for up to five hours after the device’s battery needs to be charged. On an iPhone 6 and 6 Plus, you can use it by double-clicking the Home button, then tapping your default payment card and selecting your Mobile DuckCard. Rest your finger on Touch ID to authenticate and hold the top of the iPhone 6 or 6 Plus near the contactless reader. To display your Mobile DuckCard, open Apple Wallet and select your DuckCard from your saved cards. To add funds to your accounts in the eAccounts app, first, save a payment method at the eAccounts website here. Make a deposit via your desktop or mobile browser.  After making the deposit there will be an option to save your credit card information.  Once you have added the card information on the eAccounts website, that card will be available in the eAccounts app for future deposits. If you have already used eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information. Contact information for the DuckCard Office is also available from the DuckCard menu in the Apple Wallet. View the the full Transact Apple Wallet user guide here Experiencing an issue or need additional support? Contact the DuckCard Office at duckbills@stevens.edu or visit them at on the first floor of Howe (across from the Post Office). 

Before you start Be sure to set up your Stevens account with Okta View the full Transact Android (Google) Wallet user guide here Setting Up Mobile DuckCard on Your Android Step 1: Enable NFC on your phone in your Settings menu. NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices > Connection Settings. (If not found, use the Search option on the top right to see). Step 2: Toggle the NFC setting to On.   Step 3: Open Google Pay and make sure it is enabled as the default payment application. If the app prompts you to add a credit card, you can bypass that screen and return to the Google Pay home screen. Step 4: Download the eAccounts Mobile app from the Google Play Store to your phone. Step 5: Open eAccounts, click through the startup screens then tap Get Started. Step 6: Type in “Stevens Institute of Technology”, then click on the result. Step 7: Click on Stevens Okta. Then enter your Stevens Credentials to authenticate your account.  If you have not set up your Stevens Credentials, you will need to set up your Stevens account with Okta.    Step 8: Once you have successfully authenticated eAccounts, click the Add to Google Pay button to add your DuckCard to Google Pay. Continue through the prompts, then click Accept for the Stevens Institute of Technology Terms & Conditions). Next, click Accept for the Google Pay Terms of Service. The next screen will confirm that the ID has been added to Google Pay. Using Mobile DuckCard on Android You do not need to unlock your phone, but the screen must be awake to use your DuckCard. Tap the power button to wake the screen and tap your phone against the reader. Note, the antenna location may vary by device, although it is often in the middle of the phone. As a result, you may have to adjust the orientation of your phone against the reader to have your mobile credential recognized.     To display your Mobile DuckCard, open the eAccounts app and select the View in Google Pay icon.   To add funds to your accounts in the eAccounts app, first save a payment method at the eAccounts website here. Make a deposit via your desktop or mobile browser.  After completing the deposit there will be an option to save your credit card information.  Once you have added the card information on the eAccounts website, that card will be available in the eAccounts app for future deposits. If you have already used eAccounts to access your Mobile DuckCard, you will sign out and back in to update the saved payment information. View the full Transact Android (Google) Wallet user guide here Experiencing an issue or need additional support? Contact the DuckCard Office at duckbills@stevens.edu or visit them at on the first floor of Howe (across from the Post Office). 

This article is for individuals who have a @research.stevens.edu account. What is research.stevens.edu?  Research.stevens.edu is a special Microsoft 365/Azure environment that exists outside of the stevens.edu Microsoft/Azure environment.  A research.stevens.edu account exists in the separate, special Azure/Microsoft 365 environment called “GCC High”. GCC stands for “Government Community Cloud” and is certified to comply with certain US Government rules and regulations. This account only exists in this tenant environment, and cannot be used to log into a myStevens account. Research.stevens.edu has a totally separate password, and separate 2-factor authentication (Microsoft Authenticator) instead of Okta. How do I access my research.stevens.edu account?  The easiest way to access your research.stevens.edu account is through a web browser at the following URLs:  Outlook Web App: https://outlook.office365.us/ Microsoft 365 Portal (access various Microsoft applications): https://www.office365.us/ The first time you log in the OneIT team will provide you with a temporary password, you will then be prompted and required to change your research.stevens.edu password.  How to reset research.stevens.edu password? If you forget your research.stevens.edu password, please create a support ticket (using your stevens.edu account) and the OneIT team can assist in resetting your GCC (research.stevens.edu) password.  Email Forwarding You may choose to forward all your stevens.edu email to your research.stevens.edu mailbox, so you can read your email in just one place. Note: You cannot forward your research.stevens.edu email to stevens.edu. To enable forwarding from stevens.edu to research.stevens.edu follow these steps: Step 1: Log in to your stevens.edu Outlook web application and select the Settings gear in the top right-hand corner. Step 2: Within your Outlook settings, select Mail then Forwarding. Step 3: Toggle on Enable forwarding and enter your research.stevens.edu email address and select Save.  Note: That while Calendar free/busy and event read access can be granted between research.stevens.edu and stevens.edu, calendar editing (adding events) cannot be. This is a Microsoft limitation and cannot be updated by the OneIT team. Experiencing an issue or need additional support? Contact our OneIT Team by  Opening a support ticket or  Calling us at 201-380-6599

Although alumni will lose direct access to the Stevens Office 365 email, any incoming messages to the Stevens inbox can automatically be forwarded to alumni personal inboxes. This approach helps ensure security and users’ ability to continue receiving emails at their Stevens email address. Enabling Alumni Email Forwarding Alumni email forwarding will automatically start 90 days after degree conferral. However, this automated process requires a valid secondary email in a student’s myStevens (Okta) profile. Therefore, it is recommended that all students validate their secondary email in Okta before their graduation by following these steps:    Step 1: Log onto https://login.stevens.edu. Step 2: On the top right of the Okta Dashboard, click on the drop-down arrow and select Settings. Step 3: Review the "Secondary email" field to ensure it contains a correct, up-to-date personal email. This email will receive forwarded emails from the Stevens inbox.        Note: if the email in the “Secondary Email” is missing or needs to be updated, your email can be updated on Workday.     Changing the Alumni Email Forwarding Address  Once alumni email forwarding is enabled and in effect, users have the option to change or update their personal email to reroute email forwarding to another personal inbox by following these steps:  Step 1: Go to the Settings of your Okta Profile as seen in the steps above. Step 2: In the “Alumni email forwarding address” field, remove the old email address and enter the new one. Note: Do not modify the secondary email field.      Note: This update may take up to 24 hours to take effect.      Opting Out of Alumni Email Forwarding  Alumni are auto-enrolled into email forwarding, but users can opt out of email forwarding by following these steps:  Step 1: Go to the Settings of your Okta Profile as seen in the steps above. Step 2: In the “Opt in of notifications” field, change the value from true (opt-in) to false (opt-out).     Note: This update may take up to 24 hours to take effect.  Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599

Before you start Be sure to set up your Stevens account with Okta View the full Transact user guide for your device Transact - Apple Wallet Transact - Google Wallet Transact - Samsung Wallet Step 1: From the eAccounts app on your mobile device select Continue to Sign In to log in with your Stevens credentials Step 2: Select the arrow next to your name then select More Information Step 3: Select Remove Campus ID and confirm the selection to remove your mobile DuckCard from your device's wallet For more information on how to remove your DuckCard visit the Transact Knowledge Base, review the Frequently Asked Questions section called 'Managing Your Account'. Transact - Apple Wallet Transact - Google Wallet Transact - Samsung Wallet Experiencing an issue or need additional support? Contact the DuckCard Office at duckbills@stevens.edu or visit them on the first floor of Howe (across from the Post Office).