Learn how to restart and pause OneDrive syncing on your computer. 

Restart OneDrive Desktop Application Manually

Step 1: Select the OneDrive icon on your system menu bar

Step 2: Select Help & Settings from the gear icon then select Quit OneDrive

Step 3: Select Close OneDrive if prompted

Note: Be sure you have saved and closed any files you are currently working on.  

Step 4: Open the OneDrive app from the menu bar or by searching for OneDrive to relaunch the application

How to Pause and Resume Syncing on the OneDrive Desktop App

Step 1: Select the OneDrive icon on your system menu bar

Step 2: Select Help & Settings from the gear icon and select Pause syncing then select whether you would like to pause syncing for 2 hours, 8 hours or 24 hours

Step 3: You will receive the following window notifying you that your OneDrive syncing is paused

Step 4: OneDrive will alert you that your files are not syncing. To resume your OneDrive sync, select Help & Settings from the gear icon and select Resume syncing

Experiencing an issue or need additional support? Contact our OneIT Team by

• Opening a support ticket or
• Calling us at 201-380-6599