Respondus Lockdown Browser
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Respondus LockDown Browser and Monitor Student Guide
What is Respondus LockDown Browser? LockDown Browser is a locked browser for taking quizzes in Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Canvas quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser. LockDown Browser works like a standard internet browser but some options have been removed or work differently. The following image highlights some of these differences: 1. Modified Toolbar: the condensed toolbar includes only Forward, Back, Refresh, and Stop functions. 2. Assessment Mode: assessments are shown full-screen and cannot be minimized, resized, or exited until submitted for grading. 3. Disabled Controls: all printing, keystroke combinations, screen grab, function keys, and right-click menus have been disabled. 4. Links: links to other web servers do not compromise the secure testing environment. 5. Blocked Features and Applications: the Start button (for Windows systems), system tray, and menu bars have been removed. Hundreds of screen capture, messaging, screen-sharing, and network monitoring applications are blocked. What is Respondus Monitor? Respondus Monitor is a webcam feature for LockDown Browser that records students during online, non-proctored quizzes. When this feature is enabled for a Canvas quiz, students are required to use a webcam and microphone with LockDown Browser. After the quiz is complete, an instructor can review details of the assessment, even the recorded videos. Your computer must have a functioning webcam and microphone. A stable, broadband connection is also required. How to Get Started Installing LockDown Browser You will need to follow this procedure for each and every device (Windows or Mac) you plan to use to take quizzes with Respondus LockDown Browser and/or Respondus Monitor. Step 1: Use this Stevens link to download and install LockDown Browser. Step 2: Repeat for every device that will be used to take assessments. Running a Systems Check It is a good idea to run a systems check prior to taking a quiz (well beforehand if possible). Step 1: Close all programs, unless one is to be used to connect you to the internet. Step 2: Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder). Step 3: If prompted to close a blocked program (e.g. screen capture, instant messaging, etc.) choose Close Process when prompted. Step 4: Log into Canvas. Step 5: Click on the Help Center link to run the systems check. Step 6: Select whether or not you are using the LockDown Browser with a webcam in order to run the appropriate system checks. a. If you are using a webcam, run the Webcam Check and, if necessary, resolve any issues. b. Run the System Check. If a problem is indicated, see if a solution is provided in the Knowledge Base. Troubleshooting information can also be emailed to our institution's help desk. Taking an Assessment Step 1: Close all programs, unless one is to be used to connect you to the internet. Step 2: Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder). Step 3: If prompted to close a blocked program (e.g. screen capture, instant messaging, etc.) choose Close Process when prompted. Step 4: Navigate to the appropriate Canvas course. Step 5: Navigate to the quiz and select the Take Quiz link. Step 6: Once a quiz has been started with LockDown Browser, you cannot exit until the Submit Answers button is clicked. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599
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Respondus LockDown Browser Instructor Guide
What is Respondus LockDown Browser? LockDown Browser is a custom browser (like Chrome or Firefox) that locks down the testing environment in Canvas. When students use LockDown Browser to access a quiz in Canvas, they cannot print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. Canvas quizzes that have enabled the use of LockDown Browser cannot be accessed with standard browsers. LockDown Browser works like a standard internet browser, but some options have been removed or work differently. The following image highlights some of these differences: 1. Modified Toolbar: the condensed toolbar includes only Forward, Back, Refresh, and Stop functions. 2. Assessment Mode: assessments are shown full-screen and cannot be minimized, resized, or exited until submitted for grading. 3. Disabled Controls: all printing, keystroke combinations, screen grab, function keys, and right-click menus have been disabled. 4. Links: links to other web servers do not compromise the secure testing environment. 5. Blocked Features and Applications: the Start button (for Windows systems), system tray, and menu bars have been removed. Many screen capture, messaging, screen-sharing, and network monitoring applications are blocked. How to Get Started Preparing a Quiz To use LockDown Browser, you must first create the quiz using the Canvas Quiz tool. Once your Quiz has been published in your course, you can enable the LockDown Browser. Step 1: Make sure the quiz has been published to your course. Step 2: Select the LockDown Browser tool in the left navigation bar. Step 3: A list of available quizzes will be displayed. a. Quizzes labeled with “Required” require students to use LockDown Browser. b. Quizzes labeled with “Not Required” do not require students to use LockDown Browser. Enabling LockDown Browser for an assessment Step 1: To change the settings, select Settings from the context menu to the left of the quiz title to select the desired option. Step 2: Select the radio button that requires the LockDown Browser. This will expand a menu of options. Step 3: To view and/or enable additional options, expand the “Advanced Setting” menu. Step 4: To enable any of the options, check the box found to the left of the option. For additional information of what that option entails, hover over the “explain” hyperlink and a floating text box will appear with further information. For your convenience the additional information has been included below this screenshot. When some of these options are enabled further option menus will open. a. Lock students into the browser until the exam is completed: select this option to prevent students from exiting LockDown Browser before an exam is submitted for grading. Optionally, a password can be entered to enable a proctor to close the browser during an exam. We don’t recommend selecting this setting outside a proctored environment. When this option is NOT selected, a student can exit the browser if their internet connection fails or there is an emergency. A student will be warned twice before being able to close the browser. The student will be prompted to enter their reason for exiting the exam early. The student’s response will be available to the instructor from the LockDown Browser Dashboard. b. Allow students to take this exam with an iPad (using the “LockDown Browser” app from iTunes). c. Allow access to specific external web domains: Normally, if an exam contains a link to an external web domain, students can view the page, but all links and navigations from that page are blocked. The setting here changes that by allowing a student to access any page or link within the specified domain. This is useful, for example, to provide access to an e-book during an exam. Multiple domains can be entered, separated by commas. This feature is available for Windows, Mac, and iPad browsers. d. Enable Calculator on the toolbar: a standard or scientific calculator can be enabled on the LockDown Browser toolbar. e. Enable printing from the toolbar: a print button can be enabled on the LockDown Browser toolbar, allowing the exam screen to be printed. Step 5: Select the Advanced Settings you wish to enable and click “Save and Close” to save those changes. Preparing Your Students Your students may not have experience with using the LockDown Browser so it’s important to explain what it is and what the expectations are. A good way to do this is to include some language about it in your syllabus. For example language that you can use please see Syllabus Language for Respondus LockDown Browser. Once you have explained to your students what the LockDown Browser is they will need to download and install the LockDown Browser on any device they plan to take assessments on. We have created a Student Guide that covers the steps needed to ensure a smooth download and installation process. Best Practice: It is a good idea to provide the students with a practice quiz that they can take early in the course so they will know what to expect when a graded assessment is deployed using the LockDown Browser. Create a sample, ungraded quiz in Canvas to allow your students to run through the steps well in advance of a graded assessment. In this way both you and the students can troubleshoot before anything is at stake. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599