Printing
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How To Use Uniprint
Stevens Institute of Technology has a printing system called Uniprint, developed by Pharos Systems. It works with the Stevens Campus Card system for accounting and authentication. Use of this system requires students to have a valid Stevens Identification (ID) Card to obtain their printouts. Your Stevens ID Card provides a convenient alternative to cash. Activation is free, plus there is no fees or dues. In order to use your Stevens ID Card with Uniprint, all you have to do is deposit money into your Duckbills account then use your card to pay for your printouts, as needed. Using the Stevens ID Card You automatically have an account if you have a valid Stevens ID Card. No account sign up is required. There is no membership fees or service charges. You can add value to your account using cash or with a Visa and MasterCard credit card. Safe - If you accidentally lose your Campus ID card, REPORT IT AS LOST (see below). Your money is secure and you can immediately print again once you have your new replacement card. Easy to use - It is easy and fast to add value to your card online and view the balance, 24 hours and 7 days a week. Convenient - You can use it for printed output and at the copy machines in the Library. Note: Before you start printing, please make sure the Uniprint software and printers are installed. The Uniprint software is available for Mac OS and Windows. Please see the appropriate section of this guide for your OS. Where To Print Pharos Uniprint printers are located at SC Williams Library. Costs Uniprint Printing Prices Black and White Color Single Sided $0.04 per page $0.40 per page Duplex $0.03 per side $0.39 per side Depositing Money into Your Account Online Step 1: Log into https://my.stevens.edu. Step 2: Click on DuckCard Office (Duckbills) icon. Step 3: Select Deposit Funds from the available options. Step 4: Enter the Credit Card information and the amount of money you want to add. Note: We only accept Visa or Master Card. Cash Step1: Go to the Value Transfer Station (VTS) located in the Library on the first floor next to the Library's scanner stations. Step 2: Add Cash to the VTS. The VTS machine accepts cash only. Stevens Debit Account Funds may also be deposited into your Stevens Debit Account by a third party without you providing them with your password. All they need to know is your Stevens Campus Identification number and full name. This is useful if you would like to have your parents deposit funds. Anyone with access to the Internet can go to https://stevens-sp.transactcampus.com/eaccounts and follow the Stevens Debit Non-Cardholder Instructions and links. Check Your Account Balance You can check your balance online OR In person at the Value Transfer Station (VTS) which is located in the Library on the first floor next to the Library's two copiers. Report a Lost Card Contact the Duckcard Office at duckcard@stevens.edu or 201-216-5156. Terms and Conditions The participant understands and agrees that: The Stevens Debit Account is not transferable. No interest or other earnings will be paid to the holder or credited by Stevens Institute of Technology. Full refunds are only permitted upon graduation, academic withdrawal, or employment termination from the University. Partial cash withdrawals are not permitted. Stevens Institute of Technology reserves the right to close accounts that remain inactive for a period of twelve (12 months) or when students withdraw, terminate enrollment, or graduate. Stevens Institute of Technology is not responsible for any loss of funds in your Stevens Debit Account due to lost or stolen cards. We strongly recommend that the cardholder maintain a small balance and add value when needed. Value additions are usually instantaneous but sometimes may be delayed by network traffic. Retrieving Your Document From the Print Queue Step 1: Bring your valid Stevens ID Card, which should have Duckbills available to use in your Debit Account, to the printer that you submitted the job to. Print jobs sent to the Library Print Queue can be accessed from any of the Library printers. Step 2: Use the card reader to swipe your Stevens ID and access the print queue. Step 3: Scroll through the document list and select your print job. Step 4: Touch the Password box to enable the onscreen keyboard. Enter the password you used to submit your job, then hit OK. Step 5: Note the cost and hit the Print button when ready. Your document will print and the charge will automatically be deducted to your Duckbills account. If you have insufficient funds, you will not be able to print. Step 6: If you do not wish to print the job, you may delete it instead by following the same instructions above, then hit the Delete button instead of the print button. Step 7: Once you have printed your document, be sure to log out so others do not print from your account. To do this, hit the Sign Out button. Installing the Uniprint Printers Windows Step 1: Go to https://stevens0.sharepoint.com/sites/Uniprint. Step 2: Navigate to the Uniprint Drivers tab. Step 3: Open the Windows Uniprint Drivers folder by double-clicking it. Step 4: Click on AllCampusPharosPrinters_for_x64.exe If you see a message asking you to allow the download, select Allow. Step 5: Navigate to your Downloads folder and click on AllCampusPharosPrinters to run the software. Select Install and select Finished when done. Step 6: Select a Print Job. When you are ready to print a document, select Library_Print_Queue_for_Windows and hit Print. You will be prompted to enter your Stevens username and password. Note: The username and password must be your Stevens credentials. Generic credentials are no longer accepted. If you mistype your Stevens credentials, you will not receive an error message, and the job will not show in your queue. You will need to resubmit the print job. Hit Print, then retrieve the job from the printer you selected using your ID card. Mac OS Step 1: Go to https://stevens0.sharepoint.com/sites/Uniprint. Step 2: Navigate to the Uniprint Drivers tab and open the Mac Uniprint Drivers folder by double-clicking it. Step 3: Select Install_First_PS_v4 17.12_Mac.zip, Install_Second_PharosPopupsOSXnew.dmg, and Install_Third_UFRII_V10.19.12_Mac.zip and then click Download on the toolbar. Step 4: Navigate to your Downloads folder and double-click Install_First_PS_v4 17.12_Mac.zip. This will run the installer, select Continue. Step 5: Read the Canon Software License Agreement, then select Continue. Step 6: A pop up will appear asking you to agree to the terms of the license agreement; select Agree. Step 7: Select Install. Step 8: The Installer pop up will appear stating that it is trying to install new software. Enter the credentials you use to log in to your machine and select Install Software. Step 9: The installation was completed successfully; you do not need to Add Printer. Select Close. Step 10: Navigate to your Downloads folder and double-click Install_Second_PharosPopupsOSXnew.dmg. This will run the installer, select Continue. Step 11: Select Continue. Step 12: Select Install. Step 13: The Installer pop up will appear stating that it is trying to install new software. Enter the credentials you use to log in to your machine and select Install Software. Step 14: The installation was successful, select Close. Step 15: Navigate to your Downloads folder and double-click Install_Third_UFRII_V10.19.12_Mac.zip. This will run the installer, select Continue. Step 16: Read the Canon Software License Agreement, and then select Continue. Step 17: A pop up will appear asking you to agree to the terms of the license agreement then select Agree. Step 18: Select Install. Step 19: The Installer pop up will appear stating that it is trying to install new software. Enter the credentials you use to log in to your machine and select Install Software. Step 20: The installation was completed successfully; you do not need to Add Printer. Select Close. Step 21: Send a Print Job. When you are ready to print a document, select Library_Print_Queue_for_OSX and hit Print. You will be prompted to enter your Stevens username and password. Note: The username and password must be your Stevens credentials. Generic credentials are no longer accepted. If you mistype your Stevens credentials, you will not receive an error message, and the job will not show in your queue. You will need to resubmit the print job. Hit Print, then retrieve the job from the printer you selected using your ID card. Printing Options Printing in Color and Black and White Note: The Canon Printers print in color by default. Follow these steps to change this option. Step 1: Click the Printer Properties button. Step 2: Go to the Color tab. Step 3: Make sure the drop down next to Color Mode is set to Black and White. Click OK. Printing On Both Sides (Duplexing) Step 1: Click the Printer Properties button. Step 2: On the Finishing tab, select the 2-Sided Printing option from the Print Style drop down. Step 3: Select Yes, flip over. Your document will now print on both sides of the paper. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-216-5500
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What is Pharos MobilePrint?
Pharos MobilePrint enables you to print documents, email messages, and images from an email or a web-enabled device using smartphones and tablets as well as laptops and PCs, regardless of the operating system they are running. You can then release the jobs at any of the Uniprint release stations located at Samuel C. Williams Library. What email clients are supported? MobilePrint has been tested on the following email clients: Microsoft Outlook 2003, 2007, 2010, 2013, and 2016 Google Gmail Microsoft Hotmail Yahoo! Mail Apple Mail (for iPhone and iPad). iOS 9.0 and higher are fully supported. Android versions 4.4 and above. What file formats are supported? MobilePrint supports the following document types, which are supported via Email Print or Web Print. Document Format File Extension Microsoft® Word .doc, .docx, .dot Microsoft® Excel .xls, .xlt, .xlsx, .xltx, .xltm, .xlsm Microsoft® Powerpoint .ppt, .pptx, .pptm, .pot, .pps, .potx, .ppsx Microsoft® Visio .vsd, .vss, .vst, .vdx, .vsx, .vtx, .vdw Microsoft® Outlook .msg, .eml Microsoft® Publisher .pub Note: This requires an MS Publisher installed on every MobilePrint Worker Server. OpenDocument (The standard file format for open source office applications such as Apache OpenOffice, and LibreOffice) .odt, .ods, .ott, .odp, .odg, .odf, .odp MobilePrint 2.4.3 supports Open Office 4.0 or greater. Note: Open Office is used as the document renderer if Open Office document is detected and the MobilePrint server has Open Office installed. Comma Separated Values .csv Adobe Portable Document .pdf Rich Text Format .rtf Text File .txt Limited HTML support HTML as part of the email body itself. Note: HTML links or attachments are not supported for security reasons. Image formats .jpg, .jpeg, .gif, .png, .bmp, .tif, .tiff Other formats .cfg, .ini Note: To print a supported document type using a website link, you can simply email the web link. The hyperlink should be the first line of the email message and only one hyperlink is allowed per email message. For example, sending the following link to print a pdf file will succeed: http://www.sample-address.com/files/myDocument.pdf However, sending the following link will not be processed because MobilePrint does not support printing HTM/HTML files for security reasons: http://www.sample-address.com/files/Sample-page.html If you submit an unsupported format (e.g. XPS) for printing, you will receive a reply email showing that the document(s) failed to process because the format is not supported. No link will be shown. Email attachments starting with ATT, followed by any digits between 0-9, and ending with the extension .htm, .html, or .txt will not be processed: ATT0001.htm ATT1.html ATT.txt If the attachment comes with an email message, the email message will be available to print provided it meets the minimum 200 characters. By default, email messages shorter than the minimum characters will not be processed and will be discarded. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599
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How to Submit Print Jobs using Pharos MobilePrint
Step-by-step guide on how to print using Pharos MobilePrint on campus. Before you start Be sure you will be printing a supported file format. Be sure you have enough DuckBills for your respective number of prints. Visit the Duck Card Office site to learn how to check your DuckBills balance. There are two ways to print from a mobile device - email submission or upload via a web browser. Once the job is sent, you will have 120 minutes to release documents before it's purged from the Pharos Print system. Print Using Email Step 1: Attach the Document to an Email Attach a document to an email and send it to one of the following addresses (this must come from your Stevens email address). Keep in mind that the email system will have a 50 MB file size limit for attachments. Black and White Prints - printbw@stevens.edu Emails sent to this address will format your print jobs for release in black and white. Color attachments or color content in the email message itself will be rendered in black and white. Color Prints - printcolor@stevens.edu Emails and email attachments sent to this address will be rendered in color. Step 2: Receive an email reply from MobilePrint You will receive an email showing a list of submitted documents, along with a link to the Pharos Print Center and instructions on how to release the documents. If you would like to preview the document, make changes to the finishing options, and view your available Duckbills balance, you can log into Print Center. Otherwise, go directly to the release stations located in SC Williams Library and use your Stevens ID card to release the job from the print queue. Print Using Web Browser Step 1: Open a web browser and go to: printing.stevens.edu/myprintcenter/ Step 2: Log in with your Stevens Username and Password You will then be redirected to the Pharos Print Center. Step 3: Click Upload. A window will pop up asking for the location of the file on your device that you want to print. Step 4: When the upload is complete, the file will appear in the Job List and the cost will be displayed in the Cost column. You can preview the print job by clicking the print preview icon for the uploaded file. Step 5: You can change finishing options such as color, black & white, and the number of copies by adjusting the dropdown selections under Print Options. Changing properties will update printing costs automatically. Step 6: When you're ready to release your print job, proceed to any of the release stations in Williams Library. Use your Stevens ID card to authenticate, then use the device’s touchscreen to select the jobs you want to print. Experiencing an issue or need additional support? Contact our OneIT Team by Opening a support ticket or Calling us at 201-380-6599