How to Import Contacts to Emma
Learn how to import contacts into your Emma subaccount.
It is accessible only for Stevens staff and faculty with an Emma account.
Step 1: From the Audience tab of your subaccount select Imports then Import contacts.
Step 2: Upload your excel file with your contact list, select Choose file then locate the file you would like to upload from your file explorer.
Step 3: Once you have successfully added your file select the radio button Leave them alone (add only) to ensure your import does not interfere with any of the users and data being brought in for Workday. You do not need to select any other checkboxes or update the source. Select Continue to continue the import process.
Step 4: Map your contact fields. Be sure to skip any rows or ignore any fields that you do not need to import. Select Continue once you are confident in your mapping.
Step 5: Add a new group or select the check box next to an existing group to import your contacts to. Select continue when you are confident in your group.
Step 6: Review the Import Summary and select Import to upload your contacts.
Step 7: You will receive the below notification and should wait a few minutes before deploying to the group of contacts you just imported.
Note: The contacts imported will not appear in a segment only a group, so when deploying a campaign be sure to select a group and not a segment.
Experiencing an issue or need additional support, contact our OneIT Team by