Learn how to archive contacts within Emma. 

It is accessible only for Stevens staff and faculty with an Emma account who have the manager role.

How to Archive Contacts within a Group or Segment

Step 1: From your Subaccount navigate to your Audience tab.

Step 2: Click on the Groups section or the Segments section in the panel on the left.

Step 3: Click on the name of the desired group or segment to open it.

Step 4: Click on the Actions button at the top then select Archive all from the dropdown menu. 

Step 5: Read the pop-up window carefully and click on Archive to confirm your choices.

How to Archive Contacts Individually 

Step 1: Navigate to your Audience tab.

Step 2: Check the box next to each contact that you want to archive.

Step 3: Click on the Actions button at the top then select Archive from the dropdown menu.

Step 4: In the pop-up window that appears, click on the Archive button to confirm your choices.

Experiencing an issue or need additional support, contact our OneIT Team by

• Opening a support ticket or
• Calling us at 201-380-6599