How to Archive Contacts in Emma
Learn how to archive contacts within Emma.
It is accessible only for Stevens staff and faculty with an Emma account who have the manager role.
How to Archive Contacts within a Group or Segment
Step 1: From your Subaccount navigate to your Audience tab.
Step 2: Click on the Groups section or the Segments section in the panel on the left.
Step 3: Click on the name of the desired group or segment to open it.
Step 4: Click on the Actions button at the top then select Archive all from the dropdown menu.
Step 5: Read the pop-up window carefully and click on Archive to confirm your choices.
How to Archive Contacts Individually
Step 1: Navigate to your Audience tab.
Step 2: Check the box next to each contact that you want to archive.
Step 3: Click on the Actions button at the top then select Archive from the dropdown menu.
Step 4: In the pop-up window that appears, click on the Archive button to confirm your choices.
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