Zoom Phone: Overview

Zoom Phone is a feature added to the Zoom application you’re already familiar.

Zoom Phone is a softphone service, meaning it is a downloadable application that allows you to make and receive phone calls over the internet using mobile devices and laptops.

You’ll be able to use your Stevens phone number wherever you may be without the requirement of a VPN.
You’ll no longer need to use or share your personal cell phone number for work purposes.
This effort will also significantly reduce the number of desk phones used across our campus, reducing electronic waste and supporting the university’s sustainability goals.

Zoom Phone Knowledge Base Articles

How to Access Zoom Phone

Learn how to access your Zoom Phone from your laptop (desktop) or mobile device.

Sign in with SSO

Select SSO and enter Stevens as your company domain. When prompted to log in with SSO on Okta sign in with your Stevens username and password.

Note: If you cannot find the SSO window on your device, be sure to open all web browsers you have on your device.

Desktop Client Example

Below you can see the Phone tab within the Desktop Client

Learn how to update or download the Zoom Desktop client →

Mobile App Example

Below you can see the Phone tab within the Zoom Mobile App

Desktop Client

Use the Zoom Phone from the Zoom application on your computer with the desktop client.
Learn how to update or download the Zoom Desktop client →

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Mobile App

Use Zoom Phone from Zoom application on your mobile device.

Zoom Web Portal

Visit the Zoom web portal by selecting the Zoom chiclet on myStevens or visit stevens.zoom.us and log in with your Stevens credentials. On the web portal you can look at your Zoom phone history, voicemail, recordings, and adjust your Zoom phone settings.

Desk Phone

Desk phones are only available by request and must follow an approval process. To learn more about the new desk phones visit the Desk Phone knowledge base article.

Additional Resources

Zoom Phone features by platform
Zoom Support
- Browse Zoom’s knowledge base, quick start guides, video tutorials
Zoom Learning Center
- Getting Started with Zoom Phone – Virtual Training
- Please note to access content in the Zoom Learning Center you must log in with your Stevens credentials

Experiencing an issue or need additional support? contact our OneIT Team by

Opening a support ticket or
Calling us at 201-380-6599