Global Protect on iOS
Step-by-step instructions to connect to the Global Protect client from Palo Alto, a state-of-the-art VPN client for secure access to Stevens network resources, on iOS devices.
Before you start
- For best connectivity, we recommend that you install the latest version of your iOS Operating System.
- Please note that as you use this client, the default settings will route all internet traffic through Stevens.
- Please note that the Global Protect VPN will require multi-factor authentication using Okta.
- FACULTY & STAFF - VPN access has been provided to All Faculty and Staff. There is no need to submit a support ticket requesting access.
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STUDENTS - If you are working for a faculty member and need VPN to access on-campus resources, you must first submit a support ticket requesting access and your faculty member must update the support ticket approving your request before access can be granted.
Step 1: Open the App Store and search for Global Protect. Click GET to install the app.
Step 2: After the app is installed, open the app.
You may see a pop-up asking for permission for GlobalProtect to send you notifications. Click Allow or Disallow.
Step 3: Enter the portal address, sitvpn.stevens.edu and click Connect.
Step 4: You will see a pop-up message indicating that GlobalProtect would like to add VPN configurations to your iOS device. Click Allow.
Step 5: You will now be prompted to enter your iOS device passcode.
Step 6: Enter your Stevens username and password. Click Sign In.
Please note that the Global Protect VPN will require multi-factor authentication using Okta.
Step 7: Select your preferred option for OKTA - either enter 1 to send an Okta push to your smartphone, or open the Okta app on your smartphone for the passcode to be entered.
Step 8: Now you are connected to the Global Protect VPN for Stevens on an iOS device.
Experiencing an issue or need additional support? Contact our OneIT Team by