Photo by Van Tay Media on Unsplash

Hardware Specs

See How To Purchase Laptops and Accessories for hardware specs.

System Requirements and Best Practices

Zoom

Best practices

• Install Zoom Desktop Client, which offers the best available Zoom experience
• Wired broadband connection is recommended 
• Headset with microphone is recommended

System Requirements

• An internet connection – broadband wired or wireless (3G or 4G/LTE) 
• Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth 
• A webcam or HD webcam – built-in or USB plug-in, or an HD cam or HD camcorder with video capture card 
• Linux requires a processor or graphics card that can support OpenGL 2.0 or higher

Canvas

• JavaScript must be enabled

Supported Browsers

Zoom and Canvas

Bandwidth Requirements

 Zoom 

• Wired broadband connection is recommended  
• 800kbps/1.0Mbps (up/down) for high quality video 
• For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down) 
• Receiving 1080p HD video requires 2.5mbps (up/down) 
• Sending 1080p HD video requires 3.0 Mbps (up/down) 

Canvas 

• 512kbps 

Supported Tablet and Mobile Devices

Zoom and Canvas

• Running Win 8.1 or higher 

Note: Tablets running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. 

• Safari  
• Chrome 
• Photon Flash Player (supports Flash) 

• Chrome  
• Internet
• Firefox 

Screen Readers

Canvas 

• Macintosh: VoiceOver (latest version for Safari) 
• PC: JAWS (latest version for Firefox) 
• PC: NVDA (latest version for Firefox) 
• There is no screen reader support for Canvas in Chrome

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